Mortgage Customers

A network for mortgage advisers

Welcome to Beneficial

At Beneficial, we are the principal firm behind a network of mortgage brokerages and advisers across the UK. Our mission is simple: to ensure you receive expert mortgage advice and outstanding service every step of the way.

A mortgage network is a group of independent brokerages and advisers that operate under the guidance and support of a principal firm. As the principal firm, we provide the structure, resources, and oversight needed for our brokerages to operate efficiently, ethically, and in full compliance with regulations.

Our Brokers

Our network includes brokers located throughout the UK, offering guidance on a wide range of mortgage products- from first-time buyer mortgages to later life lending.

When you work with a broker in our network, you’ll see our name and firm reference number on your documentation. You can also verify this on the Financial Conduct Authority (FCA) register by searching for the broker’s name or firm reference number under “principal firms.”

If you have any questions or need assistance, please don’t hesitate to contact us directly – we are here to help.

How We Support You

While we encourage you to reach out to your brokerage for any immediate concerns, we are always here to ensure your experience is smooth, transparent and fully supported. You can reach out to us if you:

  • Have unresolved issues with your brokerage.
  • Feel your concerns are not being adequately addressed.
  • Need further assistance or clarification about our role and services.
  • Want to provide feedback or make a complaint.

Your satisfaction is our top priority, and we’re committed to supporting you every step of the way.

Beneficial Support for Advisers

Get in touch

We are here to help. Please use the following contact details to get in touch with us:

  • contact@beneficial-network.co.uk

  • +44 (0) 333 7000 900

Address:
Suite 1
16a Alderley Road
Wilmslow
SK9 1JX

Our customer support team is available from 10am – 6pm Monday – Thursday and 10am – 3pm on Fridays.

Contact Beneficial Network